Product Q&A
Product Q&A
Turn recurring product questions into useful public answers.
Product descriptions cannot cover every detail a buyer needs. Product Q&A adds a dedicated place for customers to ask specific questions and for store staff to provide considered answers.
What's included:
- Lifetime plugin licence key
- 12 months of updates and support
- Product Q&A moderation guide
- Priority email technical support
Key Capabilities
Product-Specific Threads
Keep each question beside the item it concerns.
Moderated Publishing
Review submissions before they become visible to shoppers.
Staff Answers
Give authorised team members control over published responses.
Reusable Knowledge
Make one clear answer available to future customers.
Architectural Deep Dive
New questions enter a moderation queue before publication, helping teams remove spam and protect customer information. Approved exchanges appear on the relevant product page, where they can help subsequent shoppers.
The result is a maintained body of product knowledge rather than a scattered series of private email replies. Staff can update an answer when specifications or policies change, keeping published guidance accurate.
Technical Specification
| Platform compatibility | WordPress (WooCommerce 6.0+) |
| Publication workflow | Questions require staff approval before public display |
| Licence type | Per-store, perpetual base |
| Delivery method | Digital download within 24 hours |
