Order Tracking Portal
Order Tracking Portal
Give customers one clear place to check order progress.
Customers should not have to contact support to learn whether an order has been dispatched. Order Tracking Portal presents the status already held by the store in a focused, customer-facing view.
What's included:
- Lifetime plugin licence key
- 12 months of updates and support
- Order tracking portal setup guide
- Priority email technical support
Key Capabilities
Clear Order Status
Show customers the latest status recorded by the store.
Carrier Details
Place tracking references and links beside the relevant order.
Customer Self-Service
Reduce routine status enquiries with an accessible order view.
Honest Updates
Display recorded events without implying live carrier data is available.
Architectural Deep Dive
Fulfilment teams can add a carrier name and tracking reference when these are available. The portal then places that information alongside the order's progress, giving customers a direct route to the carrier's tracking page.
The portal reflects information supplied by the store and its configured carrier link. It does not invent delivery milestones or replace the carrier's own tracking service.
Technical Specification
| Platform compatibility | Available for both Shopify and WooCommerce |
| Tracking source | Store order status and merchant-entered carrier details |
| Licence type | Per-store, perpetual base |
| Delivery method | Digital download within 24 hours |
